Offenses

Michael Hyatt
1. Offenses are inevitable.
2. Satan intends offenses for our destruction.
3. God intends offenses for our good.
4. Being offended is a choice.

http://feedproxy.google.com/~r/michaelhyatt/~3/ssl_R5Ge_Ws/my-keynote-speech-on-dealing-with-offenses.html

Wounds

Check this out

http://michaelkelleyministries.com/2011/03/jesus-pokes-the-open-wound/

Passionate customers

Regular customers can become passionate advocates— if you’re willing give them something to be passionate about.

--Sally Hogshead
http://sallyhogshead.com/how-to-turn-customers-into-fanatics/3253/

Truth

The idea is not that truth is changing, but that further study is changing our understanding of truth.

Donald Miller
http://donmilleris.com/2011/03/03/when-truth-is-the-enemy-of-truth/